FREQUENTLY ASKED QUESTIONS
Do you have questions about how to work with this portal? We have answers! Please scroll through this page for video tutorials on navigating various aspects of the student portal.
How to Log in to your Portal Page:
View this tutorial to learn how to log on to your portal page and familiarize yourself with the class page.
Log in if you forgot your password:
Uh, oh. Did you forget your portal password? No worries. Just get a “Snappy Link” sent to your email.
Fill out the Student Transcript and sign the Waiver:
Watch this tutorial to review the course checklist. Learn how to fill out the Student Transcript and sign and view the Waiver form.
Download your manual:
This tutorial will show you how to view, download and/or print your course manual and tells you about the option for purchasing an already printed manual at the time of class.
Check-in on the day of your class:
In this tutorial, you will learn how to view your “Ticket to your Class.” You will need to show your instructor that you have signed the student transcript and viewed the manual at the onset of class. You will also learn how to do your attendance check-in and how to correct a check-in error.
Fill out your evaluation form:
This tutorial will go over how to fill out your course evaluation. Your satisfaction is important to us. Please let us know what you think.
Your Certificate of Completion:
Congratulations! Your course is complete. Watch this video to learn how to view, download or print your certificate. (You will need to navigate to the "download folder" on the device that you are using to view the Certificate of Completion.)
Your Medical Massage Practitioner Wall Certificate:
Upon completion of all of the following classes: Day of the Back; Lower Extremity; Day of the Neck and Upper Extremity, a decorative wall certificate, suitable for framing, will be mailed to you at the physical address that you enrolled in class with. If you mailing address has changed, please contact our office to update your record. Please allow up to four to six weeks to receive this Certificate. If, after that time, you still have not received the wall certificate, please contact our Student Services Department to request status.